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I keep getting a message that says my image upload is too small. What does this mean?

Vision DesignFebruary 8th, 2024|3. Ordering|

Unfortunately, this means that the image quality is too low for us to make a [...]

Can I check the status of my order on the website?

Vision DesignFebruary 8th, 2024|3. Ordering|

Sorry, we do not currently offer the option to check your order status through our [...]

What payment methods do you accept?

Vision DesignFebruary 8th, 2024|3. Ordering|

We accept PayPal and all major credit cards: VISA, Mastercard, American Express and Discover.

Can I change the picture after I have completed my order?

Vision DesignFebruary 8th, 2024|3. Ordering|

Please notify Customer Service within 1 hour of placing your order if you wish to [...]

I already ordered a puzzle and now I want another one, do I have to place a new order?

Vision DesignFebruary 8th, 2024|3. Ordering|

Yes. To ensure accurate processing, it's best to place a new order through our online [...]

Can I mail a photo to have a puzzle made?

Vision DesignFebruary 8th, 2024|3. Ordering|

Sorry, but we do not accept mail-in orders. If you don't have a digital photo [...]

I don’t have a digital image. How can I get a puzzle made?

Vision DesignFebruary 8th, 2024|3. Ordering|

Please scan your photo to create a digital image, then upload it. We recommend that [...]

How do I place an online order?

Vision DesignFebruary 8th, 2024|3. Ordering|

Using our online order system is very simple. The process for uploading your photo is [...]

Do you offer gift certificates?

Vision DesignFebruary 8th, 2024|3. Ordering|

Yes! We do offer gift certificates. Click here.

Will I receive a proof before my puzzle is made?

Vision DesignFebruary 8th, 2024|3. Ordering|

Sorry, we do not offer proofs. Our trained, professional Photo Editor will review your photo [...]

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  • customerservice@portraitpuzzles.com

  • (888) 785-2130

  • 1500 Green Bay St #502,
    La Crosse, WI 54601

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Contact Information

  • customerservice@portraitpuzzles.com

  • (888) 785-2130

  • 1500 Green Bay St #502,
    La Crosse, WI 54601